Customer Relations Resources

This online workshop provides a self-assessment and different approaches your company can use in understanding and responding to market changes. Read more

This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles, and more. Read more

Small businesses have a big advantage when it comes to customer service. As the business owner, you can develop personal relationships with customers in a way giant corporations... Read more

Learn about customer experience, why it's important to your small business and how journey mapping can help you create a positive customer experience Read more

From enabling communication and collaboration to streamlining operations and boosting productivity, choosing the right business technology will make your life easier. Here are 50... Read more

Four times as many consumers would rather watch a video about a product than read about it. Seventy-one percent of consumers who viewed a video ended up making a purchase. Read more

Download this infographic to learn why chip cards can help protect your business and your customers. Read more

By the year 2020, customer service will overtake price and product as the key differentiator between brands. And 80% say that small businesses provide better service than larger... Read more

For small businesses, one late-paying customer could mean the difference between success and failure. Not only are late payments a big problem for small business, but the problem is getting worse.

Is it time to rebrand your business? Use this checklist to develop a successful new brand. Read more

Attend this webinar to learn how to build and grow relationships through effective communication methods of video, text and email. Read more

What is Omnichannel Marketing and why is it important for your small business? Read more